Eloise & Thread Privacy Policy
Effective Date: [October 14, 2026]
Eloise & Thread (“Eloise & Thread,” “I,” “me,” or “my”) respects your privacy. This Privacy Policy explains how personal information is collected, used, and shared when you visit or make a purchase from the Eloise & Thread website.
Eloise & Thread is a small crochet design studio offering digital crochet patterns and related digital content.
Information I Collect
When you visit or use this website, I may collect certain information about you.
Information you provide directly
When you purchase a digital crochet pattern, contact me, or submit information through a website form, you may provide information such as:
Your name
Email address
Billing information
Information relating to your purchase
Any information you choose to include in a message or form submission
Online payments
Payment information is processed through the payment services available through Squarespace Commerce and its payment providers. I do not directly receive or store your complete payment card information.
Squarespace Payments makes use of the following third party service providers which will also receive your personal information and process it in accordance with their privacy policies:
Stripe - payment processing services. You can read Stripe’s privacy policy at https://stripe.com/privacy.
Sift - fraud monitoring and detection services. You can read Sift’s privacy policy at https://sift.com/service-privacy.
Information collected automatically
When you visit this website, Squarespace may automatically collect certain information about your browser, device, network, and use of the website. This may include your IP address, pages visited, referring pages, clicks, searches, timestamps, and other information about how you interact with the website.
This information may be used to operate, secure, maintain, and understand how the website is used. Squarespace may process this information as described in its own privacy policy.
How I Use Your Information
I may use the information I collect to:
Process and fulfill purchases of digital crochet patterns
Deliver purchased digital products to you
Communicate with you about your purchase or questions
Respond to contact form submissions
Communicate with you about pattern testing if you have specifically chosen to receive those communications
Maintain and improve the website
Understand website traffic and usage
Prevent fraud, abuse, and security issues
Comply with applicable legal and tax obligations
I do not use your purchase information to send unrelated marketing communications unless you have separately chosen to receive them. After purchasing a pattern, you may receive a follow-up email inviting you to review your experience with the pattern. This email is related to your purchase and is not a marketing newsletter.
Pattern Testing and Email Communications
If you voluntarily provide your email address to receive information about future Eloise & Thread pattern testing opportunities, I may use your email address for that specific purpose.
You may withdraw your consent to receive these communications at any time by contacting me or using any unsubscribe option provided in the communication.
Your email address will not be used for unrelated promotional marketing without your consent.
Cookies and Similar Technologies
This website uses cookies and similar technologies. Some cookies are necessary for the website to function, including features such as website security, navigation, shopping-cart functionality, checkout, and other essential services.
Squarespace may also use analytics and performance cookies to help understand website traffic and activity. Where required, these non-essential cookies are controlled through the website’s cookie consent settings.
Third-party services connected to this website through Squarespace may also use cookies or similar technologies. Their use of information is governed by their own privacy policies.
You can manage certain cookie preferences through the cookie settings available on this website and through your browser settings.
How Your Information Is Shared
I do not sell your personal information.
I may share personal information with Squarespace integrated service providers when necessary to operate the website and provide services to you. These may include:
Squarespace, which hosts the website and provides website and e-commerce functionality
Payment processors, which process payments for purchases
Email or form service providers, if used to manage communications or form submissions
Other service providers when reasonably necessary to operate the business, comply with legal obligations, or protect the website and its users
These service providers may process information on my behalf or independently according to their own privacy policies.
Squarespace may also independently collect and process certain technical information about visitors to Squarespace-hosted websites for its own purposes, including website security and operation of its platform.
How Long I Keep Your Information
I retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain business and transaction records, resolve disputes, and comply with legal, accounting, and tax obligations.
The length of time information is retained may vary depending on the type of information and the reason it was collected.
Your Privacy Choices and Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
Request access to personal information I hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Withdraw consent where processing is based on consent
Opt out of certain communications
Request information about how your personal information is collected and used
Some rights may be subject to applicable legal exceptions or limitations.
To make a privacy-related request, please contact me using the information below.
Children’s Privacy
This website is not intended to knowingly collect personal information from children under the age of 13. I do not knowingly collect personal information from children under 13.
Third-Party Websites
This website may contain links and integrations to third-party websites or services. Eloise & Thread is not responsible for the privacy practices, content, or security of those third-party websites.
I encourage you to review the privacy policies of any third-party website you visit.
Changes to This Privacy Policy
I may update this Privacy Policy from time to time to reflect changes to my business, website, or applicable legal requirements. When I make changes, I will update the “Last updated” date above. If a change materially affects how I use personal information, I may provide additional notice where appropriate.
Contact
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact: hello@eloiseandthread.com
Eloise & Thread LLC